FAQ

Why Carter + Main?

Our peel and stick wallpaper is 100% USA sourced and printed with non-toxic Greenguard Gold certified Inks.  (Meaning you can *probably* lick it and be okay.)  

Unlike several peel and stick wallpapers out there, our paper isn’t plastic or vinyl.  We’ve tried just about every peel and stick paper we could get our hands on and our is top of the line.

Our paper is an eco-friendly woven fabric that is incredibly easy to work with and forgiving.  The backing of the fabric is a low-tack adhesive, so no need for any messy glues.  It’s so forgiving that it’s practically fool-proof.  If you mess up you can simply peel it off and try again!  

 

How removable is it?

Will apply over all walls, existing wallpaper, POP, or windows.  For best results we recommend applying to smooth walls with little to no texture.  We also recommend applying to walls with premium eggshell, satin or semi-gloss paint.  Matte finishes can be tricky and can sometimes take off the paint when removed.  Paper should come off clean and leave no residue behind.  

How do I know how much I need?  

First, measure your wall’s height in inches…this will determine the roll length you will need to order.

Next,  measure your wall’s width in inches and divide that number by 26…round that number up and this will determine the amount of rolls you need.

For example if your wall measures 8 feet (96 inches) tall you will need the 104 inch roll.

If your wall measures 127 inches wide, divide that number by 26 and round up (127/26=4.88)  

So you will round up 4.88 to 5 and you will need 5 of the 104” rolls.

Can I order a sample?

Yes!  Each listing has a sample size available.  Samples are final sale.

Bathrooms + Kitchens…what about the steam?

Our wallpaper is water resistant but a continued mixture of heat and moisture may shorten the lifespan of the wallpaper over time.  As long as proper ventilation is present it should be fine. 

What tools are needed?

  1. A positive attitude
  2. Great style
  3. A step stool (if you’re short)
  4. An Exacto knife or other blade for trimming
  5. A camera phone to post a pic to the gram when you’re done!  (ps tag us @carterandmain #stickyourstyle) 

How do I apply?

We suggest wiping your wall with a tack cloth to remove any dust that may interfere with proper adhesion

  1. Take your first roll and line it up with the left corner of your wall.  
  2. Begin to peel away the backing and stick the paper to the wall.  We recommend going slowly and peeling away small sections.  

3. Once you have reached the bottom of your wall use your exacto knife or blade to carefully    trim excess paper.

Take your second roll and repeat steps 1-3 until your wall is fabulous!  

Watch this helpful video:  


 

How do I keep my paper clean?

We recommend wiping with a gentle ammonia free household cleaner.  Repeated rough cleaning (scrub brush or scouring pad) could result in a dulling of your pattern.  

Shipping + handling?

Shipping is free and available to anyone in the USA. 

Orders typically begin production within 48 hours of order placement.  

Orders typically ship around 7-10 business days from the order date.  These times may vary during our peak periods.  

Can I cancel my order? 

Please contact us at hello@carterandmain.com to cancel your order.  Orders must be cancelled within 24 hours of the order date.  

What is the return policy?

We are happy to offer an exchange for any items that are damaged or incorrect. Any order that is returned or exchanged will be charged a 20% restocking fee.  Any exchange must be initiated within 7 days from the receipt of your order and the customer will be responsible for the return shipping charges.  To qualify for an exchange the product must be unused, meaning that the paper cannot be pulled away from the backing.  We do not offer returns, because we print on demand.  Please note samples are non refundable and do not qualify for exchange.  If you have any questions please contact us at hello@carterandmain.com